Local pickup appointments must be scheduled at least 24 hours in advance. Pickup is available Monday, Wednesday, Friday from 10:00 AM to 3:00 PM. All orders must be paid in full prior to pickup. Purchased items will be held for up to 7 days from the date of purchase. After this period, items may no longer be available. You can schedule your appointment through the pickup scheduler during checkout. To arrange for a third-party pickup or someone picking up on your behalf, please utilize our Contact Us page to register the name of your authorized representative.
Upon arrival at our location, please call the front door of building and provide your name and order information. After calling, please remain in your vehicle or the parking lot until manager or associate brings the item out. Please present a valid form of identification upon arrival to collect your item. If you have any questions you can contact us via customer ticket.
PICKUP RETURN POLICY:
General Items: We offer a 30-day return window for general merchandise. Before returning your item, please reach out to us via customer ticket to notify us of the return and receive further instructions.
Electronic Items: If electronic items are defective or damaged, you have 72 hours to initiate a return within our pickup allowed schedule window. Before returning, you must reach out to us via customer ticket to notify us of the return and receive further instructions.
