Help Center

Many inquires pertaining to ShopGoodwill.com may be answered by visiting our Help Center.

The Known Issues page will contain information on any currently known issues affecting site performance.

For Questions & Comments concerning Item or Order Issues:

Please contact the selling Goodwill location directly using the Contact Seller link on the item detail page.

Questions & Comments concerning Account or Site Issues:

Contact us at: support@shopgoodwill.com

Customer Support Hours: 8am-4pm PT - Monday-Friday

*******We will have limited support on Monday, Jan. 19 in observance of Martin Luther King Jr. Day. Please allow extra time for responses during this time. Thank you!***********