Please schedule your pick up, that way we have your item ready for you when you arrive
We are open for pickup Monday - Friday 8 a.m.- 3:00 p.m. We are closed all major holidays. If the holiday falls on the weekend, it is observed either Friday or Monday, please call ahead if you are unsure.
***Starting 12/1/2023 please pickup your orders at the main lobby (next to the store) 10600 Springfield Pike
We hold items for 30 days, if the item is not picked up it is considered a donated item and no refund will be issued.
Please note - if it is listed as a pickup item and you can not personally pick it up you have other options. If someone else is picking up the item, please contact us and let us know who will be picking it up and ask that person to bring ID with them when picking up. We also work with third party shippers. Please let us know if this is something you are doing and we will have the item ready for that shipper.