Pickup Address: 7237 Cockrill Bend Blvd. Nashville, TN 37209:
Upon arrival at our facility, please park in the designated area marked by the "Online Goodwill" sign and call the phone # for service. For assistance, please call 615-346-1233. PLEASE DO NOT ENTER THE DOUBLE DOORS, WE WILL COME TO YOU.... We want to ensure your safety as well as the safety of our team members.
- If you did not schedule your appointment at the time of payment, go to Open Orders, click on the view item icon to the left of the item. Scroll down to the Pickup Information Box; click on Schedule Your Pickup. Please only schedule ONE appointment. No need to schedule an appointment per order/item. All dates in black are available. The dates in gray are not available.
- Orders must be scheduled and picked up within 30 days of payment or item will be re-listed. No refunds are given.
- Orders cannot be paid for on site, payment can only be made through the shopgoodwill website or the shopgoodwill App.
- Payment must be made at least 48 hrs. prior to scheduled pick up
- No appointments will be scheduled by phone unless you have 60+ items
- No same day pick up
- We are prohibited from loading items into vehicles.
- Orders that have been paid for pickup, cannot be changed to ship
DIRECTIONS: The Goodwill Ecommerce Department is located near The Nations neighborhood and across from the John C. Tune Airport, about 15 minutes west of downtown Nashville. From downtown, head west on Interstate 40, take Exit 204A TN 155 North/Briley Parkway, then take Exit 26B Centennial Blvd. West. Merge onto Centennial Blvd. Continue straight onto Cockrill Bend Blvd. (approximately .7 miles) and turn left to 7237 Cockrill Bend Blvd. Follow the drive along the side of the warehouse and parking will be ahead. The Customer Pick Up area will be to the right of the Outlet Store entrance, and it will have an awning above the door. There are 2 dedicated parking spaces marked Customer Pick Up. Upon arrival, please call the number on the parking sign with your name, order number and parking space you are in for convenient pick up.
