About our stores

Business hours are Monday - Friday 9am - 3pm. We are closed on weekends and major holidays. We are located at 1501 E. Apple Ave. Muskegon MI.


Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work. Through our Career Center, we provide: Job search assistance, Resume development, Interview coaching, Career exploration, Training opportunities, Basic computer training, Financial coaching, Resource referrals and Workplace readiness. We are a founding member of the MI Tri-Share Child Care Program that assists qualifying employees, who work with participating employers, with child care costs. Full details of the programs your purchases support can be found here: https://www.goodwillwm.org/index.php?page=programs-and-services


If you have questions, you can reach us by customer ticket or by phone at (231) 733-7070 ext 4622.

Pickup details

Pickups are by APPOINTMENT ONLY. We now have a Pickup Scheduler for you to easily schedule a day and time to pick up your items. Pay for the items you would like to pick up in one order and after you've selected "Pick Up" and paid for your items, you will see a "Schedule Pick Up" button. This will allow you to select a day and time to pick up your items. Please note, pickups must be scheduled at least 1 day out from the day of payment. This allows us to have your items ready for you when you arrive. Please note that we are unable to help load items into vehicles.


All pick up orders MUST be picked up within 7 days from date payment was accepted. Items not picked up within this time period are subject to be relisted without a refund.


Please Note: For all pick-ups please enter through the RETAIL CENTER and inform an associate that you have a "Shopgoodwill" pick-up and provide them with your order number.


You can call prior to picking up at (231) 733-7070 ext. 4622.

When:Mon-Fri 9:00am to 3:00pm
Address: 1501 Apple Ave. OUTLET/RETAIL CENTER,Muskegon,MI 49442
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