About our stores

Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

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Pickup details

Local Pick Up Orders: All orders must be paid made thru the Shopgoodwill.com website, prior to pick up. We are unable to accept payments in person.


  • Local pick up is available:

Monday through Friday 9am-4pm

We are closed weekends and holidays (Canadian)

  • Our local pick up location is:

Goodwill Industries, Ontario Great Lakes

3410 White Oak Rd, London, ON N6E 2Z9

  • When you arrive for your pick up, please call:


  • Pick up must be completed within 14 days of date of payment. All items not picked up within 14 days will be considered a donation to Goodwill and will be re-listed and resold. The price of the item will be refunded; the handling fee will be retained.
  • We ask that customers give us 1 business day following the time of payment to prepare their order before they come to pick it up
  • Customers who wish to have another person pickup their items must contact via phone at 519-520-3779 or via a ShopGoodwill support ticket with the name of the person who is picking up the item. This person must also present a valid government issue photo ID. (Drivers license, Provincial Photo Card, Health Card, etc.)
When:Monday - Friday 9 AM - 4 PM. Closed Stat Holidays. Please Pay in advance and have your item number and a piece of ID
Address: 3410 White Oak Rd.,London,ON N6E 2Z9
Contact Support