About our stores

Goodwill changes lives every day by empowering people to increase their independence and reach their potential through education, health and employment.

Pickup details

Pick Ups are by appointment only. We do require 24 hour notice.

Pick Up Hours: Monday-Friday, 9:00 a.m. to 4:30 p.m. (closed major holidays). 

Address: 4105 N Franklin Rd Suite 90, Indianapolis, IN 46226


Scheduling:

Phone: You may leave a voice mail message at 317-524-4352. In order to ensure the finest customer service, voice mail messages will be returned through your shopgoodwill account. 

Email: clickcustomerservice@goodwillindy.org

Ticket: Please initiate all scheduling, inquiries and notifications via your shopgoodwill account by selecting: Contact Us then Create a New Support ticket. 


Items selected for pickup must be picked up within 14 days of the close of auction.  

**Items not picked up within 14 days from the close of auction will be resold with no further notice and the payment will be considered a donation to Goodwill.

You must be able to load, lift, and carry all of your items yourself. You must bring your own packing materials.


Masks are recommended

When:9 am - 4:30 pm EST
Address: 4105 N Franklin Rd,Indianapolis,IN 46226
Contact Support