About our stores

Goodwill of Western New York offers exceptional value on gently used items made possible by generous donations from the community.


A Goodwill purchase is one you can feel good about. When you make the choice to shop at Goodwill, you're giving people an opportunity to make a fresh start. The revenue generated from our retail operations funds the programs and services delivered by our Workforce Development division and makes our mission of changing lives through the power of work a reality.

See more of our items

Pickup details

******ALL PICK UPS ARE BY APPOINTMENT ONLY AT THE 1119 WILLIAM ST. BUFFALO, NY LOCATION.


Please be sure to select the pick-up option at time of payment if you plan to pick up your item(s). If not chosen, shipping charges will only be refunded once as a one time courtesy. After that we will be unable to refund shipping charges.


Please schedule your pick up time in advance online at time of checkout or by calling 716-854-3494, ext. 3604


Pick ups are completed in the rear of the building at the donation door.


Inform the attendant you are there to pick a Shopgoodwill order.


Items scheduled for pick up will be held for two weeks after payment is made, then considered a donation and resold with no further notice

When:By appointment only Monday-Friday from 9 am - 3pm. Please schedule in advance by calling 716-854-3494, Ext. 3604
Address: 1119 William St,Buffalo,NY 14206-1804
Contact Support