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Many banks place a hold on credit card account funds when they receive a request for payment until they receive an approval. If the transaction is not approved, a bank will usually release the funds within 24-72 hours depending on their policy. For further information please contact your banking institution regarding their funds hold policy.

In the event that you have encountered duplicate posted transactions for a single order please contact us at support@shopgoodwill.com so that we may further assist.