What are the current known issues?

Q: What are the current known issues?

Thank you for visiting ShopGoodwill.com! Known Issues: 7/13/2026: FedEx Shipping Cost Calculation/Checkout Issue for customers in Eastern PA: Due to recent severe weather-related damage to a FedEx hub in East Harrisburg, PA, FedEx has temporarily placed an embargo on the creation of new Ground shipments to that hub. FedEx expects to have the restrictions lifted by the middle of this week. Impacted zip codes include but are not limited to: 17042 17075 17512 17522 17543 17554 17569 17601 17603 Payment deadline extensions will be granted to customers impacted by this event. Please reach out to support@shopgoodwill.com to request a payment deadline extension if you are in the affected area and are receiving a shipping error at checkout. Frequent Questions I cannot find Watchlist anymore? Watchlist has been renamed "Favorites" Warning Over 150 Items in Favorites but I do not see that many? Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit. Customer Service Tickets Missing Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

Question

Accepted Answer

Thank you for visiting ShopGoodwill.com!

Known Issues:

7/13/2026: FedEx Shipping Cost Calculation/Checkout Issue for customers in Eastern PA: Due to recent severe weather-related damage to a FedEx hub in East Harrisburg, PA, FedEx has temporarily placed an embargo on the creation of new Ground shipments to that hub. FedEx expects to have the restrictions lifted by the middle of this week. Impacted zip codes include but are not limited to:

17042 17075 17512 17522 17543 17554 17569 17601 17603

Payment deadline extensions will be granted to customers impacted by this event. Please reach out to support@shopgoodwill.com to request a payment deadline extension if you are in the affected area and are receiving a shipping error at checkout.

Frequent Questions

I cannot find Watchlist anymore?

Watchlist has been renamed "Favorites"

Warning Over 150 Items in Favorites but I do not see that many?

Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.

Customer Service Tickets Missing

Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

Help Center