Help Center


What are the current known issues?

Thank you for visiting ShopGoodwill.com!


Known Issues:


5/27 Registration Confirmation Error: We are aware of an issue some users are experiencing when attempting to confirm their registration. Our technical team is actively working to resolve this issue as soon as possible.


5/27 Site Access Error: Please try clearing your browser's cache, and/or open a new tab and manually enter the www.shopgoodwill.com url to see if this resolves the issue.



Frequent Questions


I cannot find Watchlist anymore?

Watchlist has been renamed "Favorites"


Warning Over 150 Items in Favorites but I do not see that many?

Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.


Customer Service Tickets Missing

Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

Last Updated: 05/27/2026 07:17 AM