Help Center

Yes, you can register an account using an APO or FPO address, however for items shipping via UPS or FedEx, you will need to provide a valid street address for shipping when paying for those items.

To register with an APO or FPO address, enter APO or FPO as the City, and AP or AE as the State on the registration form.

Once you have registered, if you need to enter a street address as the shipping address for an order, please follow the steps below:

Sign into your account from the www.ShopGoodwill.com home page.

Click on the "Pay" button next to the item in your Open Orders section.

The item and any other items you may have from that seller will be displayed.

Select the item(s) you wish to pay for, then click Continue.

Click "Edit Address" to edit the shipping address.

Click "Save Address" after you have made the desired changes.

Click "Proceed To Payment" to complete the payment process.

Please note, changing your shipping address does not change your shopgoodwill.com account address.

Orders shipped to an address other than that of the account address may be delayed by 24-72 hours pending additional verification.