About our stores

Goodwill of the Finger Lakes, Rochester & Syracuse:


Our Mission:


Elevating people, community, and planet for a good today and a better tomorrow.


Live Goodwill BLUE!


B- Be Trustworthy

L- Live a Culture of Belonging

U-Unleash Potential

E- Embrace Collaboration

See more of our items

Pickup details

PICK UP Location: Goodwill Clearance Center, 1555 Jefferson Road, Henrietta, NY14623


PICK UP Time: Monday-Friday: 9:00 am to 3:00 pm.


When you enter the Clearance Center, please see an associate and let them know you have an Ecommerce Pick Up!


CUSTOMERS HAVE 30 DAYS TO PICKUP AN ORDER. IF A CUSTOMER DOES NOT PICKUP THIER ORDER WITHIN 30 DAYS THE ITEM WILL BE RECYCLED AND NO REFUNDS WILL BE GIVEN.


IT IS THE BUYERS RESPONSIBLITY TO PICKUP ITEMS PAID FOR IN A TIMELY MANNER!


ITEMS NOT PICKED UP AFTER 30 DAYS WILL BE CONSIDERED A DONATION!

When:Monday through Friday 9:00am to 3:00pm with 24 hour notice via ShopGoodWill Support Ticket
Address: 1555 Jefferson Rd,Rochester,NY 14623-3109
Contact Support