What are the current known issues?

Q: What are the current known issues?

Thank you for visiting ShopGoodwill.com! Known Issues: Shipping Prices - We are monitoring a situation related to correct shipping prices from FedEx. We are working to resolve as quickly as possible. "The request is blocked" - We are aware that some users are receiving a "The request is blocked" message when trying to access ShopGoodwill.com. Please try deleting cookies and clearing your cache in your browser settings to see if this resolves the issue, or try using a different device or browser. If you are attempting to access the site via a link in a ShopGoodwill.com email, please try entering the www.shopgoodwill.com url directly into your browser's address bar instead. -6/27/2024 Frequent Questions I cannot find Watchlist anymore? Watchlist has been renamed "Favorites" Warning Over 150 Items in Favorites but I do not see that many? Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit. Customer Service Tickets Missing Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

Question

Accepted Answer

Thank you for visiting ShopGoodwill.com!

Known Issues:

Shipping Prices - We are monitoring a situation related to correct shipping prices from FedEx. We are working to resolve as quickly as possible.

"The request is blocked" - We are aware that some users are receiving a "The request is blocked" message when trying to access ShopGoodwill.com. Please try deleting cookies and clearing your cache in your browser settings to see if this resolves the issue, or try using a different device or browser. If you are attempting to access the site via a link in a ShopGoodwill.com email, please try entering the www.shopgoodwill.com url directly into your browser's address bar instead. -6/27/2024

Frequent Questions

I cannot find Watchlist anymore?

Watchlist has been renamed "Favorites"

Warning Over 150 Items in Favorites but I do not see that many?

Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.

Customer Service Tickets Missing

Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

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