Help Center


What are the current known issues?

Thank you for visiting ShopGoodwill.com!


Known Issues:


Site Performance Issues 5/15/2024 8:00 AM PT - We are aware of some ongoing site performance issues and our technical team is actively investigating and working to resolve as soon as possible.-


5/15/2024 2:00 PM PT - UPDATE : Site performance issue resolved.


Frequent Questions


I cannot find Watchlist anymore?

Watchlist has been renamed "Favorites"


Warning Over 150 Items in Favorites but I do not see that many?

Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.


Customer Service Tickets Missing

Be sure to check both the Open and Closed tabs to view all of your customer service tickets.

Last Updated: 05/15/2024 02:16 PM